What is the Online STI Prescription Referral Fee for?
The Referral Fee is for an Online Prescription to our Partner Doctors team and is for the following positive test results:
How does our STI Prescription work?
After you have the results of your STI test, and if it’s positive, you can have your prescription if you book this service. After you’ve booked the service, please contact us via email: at cs@medicinesonline.org.uk or via WhatsApp : at +44 7737 331342 and let us know your order number. You will receive the prescription within 24 hours after being created by our prescriber..
Shipping and Return Policies
Appointment:
Missed appointments or cancellations less than 24 hours prior are not entitled to refunds. Rescheduling is possible but not guaranteed. Please contact the customer service prior to the appointment time to discuss cost and availability options.
Shipping & Return:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To Qualify for any return, the product must be in the same condition as when you received it. Not used, not opened, unworn, in its original packaging. You will also need to send it to us with the receipt or proof of purchase.
Please return to: Medicines by MailBox, 89 Falcon Rd, London. SW11 2PF
You can read our full return policy here:
https://medicinesbymailbox.co.uk/return-policy/
We offer next day delivery; however courier delivery times are out of our control. We are unable to offer refunds for any late deliveries. But you will receive courier tracking information once your order has been dispatched. And orders placed by 1pm are dispatched on the same day.
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