Who needs to book consultation referral for a pre-test or post-test telephone chat with a doctor?
- Someone who needs professional answers to questions before a blood exam.
- Someone who needs help to understand / interpret blood test results after a blood test.
- Someone who does not have time to queue in a clinic for a GP.
We partner with UK GMC Registered Doctors to ensure that we provide high-quality and dependable consultations.
The GMC Registered Doctor may ask for your information before consultation starts, such as:
- Your height.
- Your weight.
- Previous medical conditions, etc.
With accurate information, a reliable consultation can be performed.
Shipping and Return Policies
Appointment:
Missed appointments or cancellations less than 24 hours prior are not entitled to refunds. Rescheduling is possible but not guaranteed. Please contact the customer service prior to the appointment time to discuss cost and availability options.
Shipping & Return:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To Qualify for any return, the product must be in the same condition as when you received it. Not used, not opened, unworn, in its original packaging. You will also need to send it to us with the receipt or proof of purchase.
Please return to: Medicines by MailBox, 89 Falcon Rd, London. SW11 2PF
You can read our full return policy here:
https://medicinesbymailbox.co.uk/return-policy/
We offer next day delivery; however courier delivery times are out of our control. We are unable to offer refunds for any late deliveries. But you will receive courier tracking information once your order has been dispatched. And orders placed by 1pm are dispatched on the same day.
